Monitoring and evaluation
The Avenues is committed to providing consistent, effective and robust measurement of the impact of our work to ensure we deliver projects that achieve our outcomes for young people, and provide high quality reporting to our funders. We aim to do this with a light touch so not to detract from young people’s enjoyment of visiting The Avenues.
At every session we register attendance to build a pattern of usage. Youth workers make observations and record individuals’ progress in reports at the end of each session. This information is uploaded to our online monitoring system and is used to report course progress and completion, and to build case studies.
We have also adopted a range of feedback tools for young people, including questionnaires, group discussions, surveys, votes, youth meetings and testimonials from young people and parents.
In 2019 we created the role of Monitoring, Evaluation and Learning Lead, who has been working with an external consultancy to engrain and improve our methods and processes.
We continue to invest in this area and have adopted the digital capture of data via tablets and smartphone questionnaires to improve our efficiency.