Our impact

2020 – a year in numbers


of young people report feeling safe at The Avenues at all times.


of our Juniors (8-11 years) reported that they felt part of The Avenues family.


of Summer programme participants reported sustained or improved ability to communicate well with their peers.


of Inters (11-13 years) reported that attending Secondary Zone helped them feel closer to their friends.


of our Seniors (13-18 years) reported feeling able to challenge influences that are bad for them.

Monitoring and evaluation

The Avenues is committed to providing consistent, effective and robust measurement of the impact of our work to ensure we deliver projects that achieve our outcomes for young people, and provide high quality reporting to our funders. We aim to do this with a light touch so not to detract from young people’s enjoyment of visiting The Avenues.

At every session we register attendance to build a pattern of usage. Youth workers make observations and record individuals’ progress in reports at the end of each session. This information is uploaded to our online monitoring system and is used to report course progress and completion, and to build case studies.

We have also adopted a range of feedback tools for young people, including questionnaires, group discussions, surveys, votes, youth meetings and testimonials from young people and parents.

In 2019 we created the role of Monitoring, Evaluation and Learning Lead, who has been working with an external consultancy to engrain and improve our methods and processes. 

We continue to invest in this area and have adopted the digital capture of data via tablets and smartphone questionnaires to improve our efficiency.

Our Theory of Change

In early 2020 we produced The Avenues’s Theory of Change, an evaluation framework that outlines our key objectives for young people, and the indicators we can use to track progress against these desired outcomes.

We devised this by looking at what is happening in our area in terms of living conditions and social pressures, what young people need in terms of skills and opportunities, and what young people want and enjoy doing out of school. We then looked at our capabilities and what we want to achieve as an organisation.

The following simplified chart explains The Avenues’ Theory of Change:

Avenues TOC graphic

The overwhelming majority of our projects will be designed to meet some or all of these intended outcomes. But it is one thing to know we are having an impact on young people’s lives and another thing to prove it.